Frequently Asked Questions
Everything you need to know about enhancing your living space with WFC.
What is the standard shipping timeframe for furniture items?
Most in-stock furniture pieces are processed within 2-3 business days. Depending on your location, delivery typically takes between 7 to 14 business days for large items requiring freight handling.
Do you offer white-glove delivery and assembly services?
Yes, WFC offers premium white-glove delivery for an additional fee. This service includes room-of-choice placement, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that custom-made or upholstered pieces may be subject to a restocking fee.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are your wood products sustainably sourced?
At WFC, we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm or Klarna for larger purchases.